Written Patient Reviews Of Coastal Oral Surgery

Excellent service

- Juanita Stephens

Dr. Capes is the best!! His employees are friendly and very helpful to his patients. He will call to check on his patients and make sure they are not having any problems after surgery. I highly recommend Dr. Capes and Coast Oral Surgery for all your dental surgery needs! They are awesome!

- Terri Crews

The staff at Coastal Oral Surgery are very friendly and very welcoming. Dr. Jeffrey Capes is very knowledgeable, kind and is a great Oral Surgeon. They really take their time with you and make you feel comfortable. I highly recommend them to anyone.

- Winifred Higgs

Dr. Mattox and his staff charged me $119 for nothing. I had a broken tooth that needed to be pulled. It was hurting and I couldn’t eat. I got to my appointment early, had all paperwork filled out. For them to tell me they couldn’t pull it that day. I didn’t want sedation, just getting it out as soon as possible. My appt was for 1, I got there at 1230. But the office closed at 2 and they didn’t want to stay a few minutes to pull it. I ended up having to go to another dentist out of network and paid to have it pulled. I’m a single mom and don’t have all this money to be spending. I thought it was absolutely ridiculous they wouldn’t accommodate someone in pain, crying in their office. I would never recommend this office for anyone. Go to Pennington. Her staff is caring and not afraid to put the patient first. Edit to add: Dr. Capes called me personally following my review. He apologized for how I was treated by Dr. Mattox and staff and stated if he had been there he would have made sure I was taken care of same day. Despite having been told they don’t do same day treatment. He even sent me my money back since I had to go elsewhere the same night for treatment. He was kind and considerate and said he was going to use my experience as a learning lesson for training. He also followed up with a personal handwritten note a week later. I would absolutely give Dr. Capes another try next time I’m in need. I appreciate his thoughts and follow up and I can respect any business owner that wants help in fixing mistakes. No one is perfect.

- Kacie Gagné

- Cheyenne Yawn